Shipping & Delivery
At Cutekeychains.shop, we are committed to delivering your keychains safely and in a timely manner. Please review our shipping policies and procedures below.
Shipping Information
International Shipping
We are happy to offer worldwide shipping! However, international shipping times and costs will vary depending on your location.
- Processing Time: Orders are processed within 1-3 business days.
- Delivery Time: International orders typically arrive within [3-8 business days], depending on the destination.
- Customs & Duties: Please note that international customers may be responsible for customs duties, taxes, or import fees, which are not included in the shipping cost. These charges vary by country, so we recommend checking with your local customs office for more information.
Shipping Costs
Shipping fees are calculated at checkout based on the destination and weight of your order. You will be able to see the total shipping cost before completing your purchase.
Free Shipping
We occasionally offer free shipping promotions on certain orders or for specific regions. Be sure to check our homepage for current offers!
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package’s journey. If you don’t receive a tracking number, or have trouble tracking your order, please contact us at cutekeychains.official@gmail.com.
Delivery Issues
If your package is delayed or missing, please check the tracking number provided to verify the status of your order. If you are still experiencing issues, contact us at cutekeychains.official@gmail.com and we’ll assist in resolving the issue.
Lost or Stolen Packages
Once your package has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages. However, we will work with you to file a claim with the carrier if necessary.
Shipping Restrictions
Please note that due to legal restrictions, we may not be able to ship to certain countries. If your country is unavailable during checkout, we unfortunately cannot process an order to that destination at this time.
Pre-Order & Backorder Shipping
For any items marked as pre-order or backorder, shipping may be delayed. We will notify you via email with an estimated shipping date as soon as the product is back in stock.
Contact Us
If you have any questions regarding shipping or delivery, feel free to reach out to our customer service team at cutekeychains.official@gmail.com.